Cancellation Policies

Cancellations

We understand your plans change and we, generally, do not charge for cancellations with adequate notice. However, if you cancel less than 24 hours prior to the date of the first visit you will be charged the full price of the service and or no refunds.

Holiday Cancellations

Please understand that pet sitting services and kennels receive more requests for reservations than they can handle during these holiday time periods, and we may have turned away other clients because we have reserved time for you during a busy season. If you cancel seven days or less before any holiday, you will be charged half for the scheduled service. If you cancel within 48 hours, you will be charged full price.